Brand guide · Canada · checked October 19, 2026
MrCool heat pumps
MrCool is made by MRCOOL, LLC (incorporated in Tennessee in 2014 by Doug and Jason Ingram. ENERGY STAR lists 104 MrCool outdoor models certified for Canada, 71 of them cold-climate, and its best certified pairing heats at a COP of 2.44 at −15°C (5°F).
MrCool at a glance
- Who owns it
- MRCOOL, LLC (incorporated in Tennessee in 2014 by Doug and Jason Ingram; headquarters Hickory, Kentucky). No parent company named and no 2024-2026 ownership change found. Most MRCOOL heat pumps are certified on ENERGY STAR by 'HVAC Distributing, LLC.'
- Headquarters
- Hickory, Kentucky, USA
- How it's sold
- Contractors and online
- Price tier
- Budget. MRCOOL describes its products as 'affordable', and the DIY line removes installer labour; no independent price source was read. Universal and Central Ducted Hyper Heat are contractor-installed and priced higher.
- What it makes
- ductless mini-split, multi-zone, ducted central, packaged, geothermal
- Names on ENERGY STAR's list
- MrCool (certified by HVAC Distributing, LLC.; Lennox Industries)
Product lines
The current residential heat pump lines we found on MrCool's own pages, with the low-temperature claim in the maker's words. 5 of 8 are sold as cold-climate.
| Line | Type | Cold-climate | Maker's low-temperature claim | Refrigerant |
|---|---|---|---|---|
| DIY 5th Generation | ductless mini-split | Yes | Warmth even at –13°F | R-454B |
| Central Ducted Hyper Heat 2nd Gen | ducted central | Yes | heats to –22°F, cools to 122°F; ENERGY STAR Cold Climate | R-454B |
| Universal Split R-454B | ducted central | Yes | Heating output 100% Up to capacity at -13°F; Continuous operation down to -22ºF | R-454B |
| DIY Easy Pro | ductless mini-split | No | No low-temperature figure published | R-454B |
| Olympus (E Star, Hyper Heat, Multi Zone) | ductless mini-split | Yes | No low-temperature figure published | R-454B |
| Signature Series TruInverter | ducted central | No | No low-temperature figure published | R-454B |
| Universal Packaged Heat Pump | packaged | Yes | No low-temperature figure published | R-32 |
| GeoCool Inverter Series | geothermal | No | No low-temperature figure published | — |
Certified models with the best cold-weather numbers
From ENERGY STAR's list for Canada (updated October 19, 2026): each row is one outdoor unit with its best certified pairing. 52 of 104 MrCool outdoor models use R-454B or R-32; the tables show those.
Mini-splits and multi-splits (58 models)
| Outdoor / indoor model | Size | Heat at −15°C (5°F) | COP at −15°C (5°F) | HSPF2 | SEER2 | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| DIY-18-HP-C-230D25-O DIY-18-HP-WMAH-230D25-O DIY Series | 18,000 BTU/h 1.5-ton | 12,800 BTU/h 71% of rated | 2.44 | 11.5 | 22.5 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032545 |
| O-HH-24-HP-C-230C-O O-24-HP-WMAH-230C-O O-HH Series | 29,000 BTU/h 2-ton | 24,200 BTU/h 83% of rated | 2.34 | 13.5 | 21.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032566 |
| MULTI3-18HP230C-O MULTI Series | 19,000 BTU/h 1.5-ton | 14,600 BTU/h 77% of rated | 2.30 | 10.0 | 20.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217291693 |
| DIY-MULTI3-18HP230D-O DIY Series | 18,000 BTU/h 1.5-ton | 13,300 BTU/h 74% of rated | 2.30 | 10.0 | 23.9 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032588 |
| DIY-09-HP-C-115D25-O DIY-09-HP-WMAH-115D25-O DIY Series | 10,000 BTU/h 1-ton | 7,300 BTU/h 73% of rated | 2.17 | 11.5 | 23.6 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032543 |
| A-24-HP-C-230D-O A-24-HP-WMAH-230D-O A Series | 24,000 BTU/h 2-ton | 17,000 BTU/h 71% of rated | 2.14 | 9.3 | 18.7 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032586 |
Central (ducted) split systems (47 models)
| Outdoor / indoor model | Size | Heat at −15°C (5°F) | COP at −15°C (5°F) | HSPF2 | SEER2 | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| UHP18024-O UAH18024 - O UHP Series | 24,000 BTU/h 2-ton | 20,600 BTU/h 86% of rated | 2.14 | 10.0 | 18.6 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217730328 |
| DIY-24-HP-C-230D25-O DIY-24-HP-MUAH-230D25-O DIY Series | 24,000 BTU/h 2-ton | 18,000 BTU/h 75% of rated | 2.10 | 9.1 | 19.4 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217166077 |
| MDPH18048D Universal DC Inverter Packaged Unit | 47,000 BTU/h 4-ton | 51,000 BTU/h 109% of rated | 2.00 | 8.5 | 18.0 | R-32 ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217905219 |
| UHP18048-O UAH18048 - O UHP Series | 48,000 BTU/h 4-ton | 48,000 BTU/h 100% of rated | 2.00 | 9.5 | 17.5 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217730331 |
| MDPH18060D Universal DC Inverter Packaged Unit | 57,000 BTU/h 4.5-ton | 51,000 BTU/h 90% of rated | 2.00 | 8.3 | 18.0 | R-32 ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217905217 |
| MVP-36-HP-C-230A00-O MVP-36-HP-MUAH-230A00-O MVP Series | 36,000 BTU/h 3-ton | 27,000 BTU/h 75% of rated | 2.00 | 8.7 | 16.2 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032538 |
Most efficient for cooling
| Outdoor / indoor model | Size | SEER2 | EER2 | HSPF2 | COP at −15°C (5°F) | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| O-HH-09-HP-C-230C-O O-09-HP-WMAH-230C-O O-HH Series | 12,000 BTU/h 1-ton | 27.4 | 15.4 | 12.5 | 1.80 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032557 |
| O-HH-12-HP-C-230C-O O-12-HP-WMAH-230C-O O-HH Series | 12,000 BTU/h 1-ton | 25.4 | 13.4 | 10.5 | 1.80 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 216032560 |
| MULTI3-18HP230C-O MULTI Series | 19,000 BTU/h 1.5-ton | 25.1 | 14.0 | 9.8 | 2.30 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217291692 |
| MULTI4-27HP230C-O MULTI Series | 27,000 BTU/h 2.5-ton | 25.0 | 13.0 | 9.5 | 2.00 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217291695 |
Look up any pairing by its AHRI number in the AHRI Directory ↗ or search the model in ENERGY STAR's product finder ↗. Ratings are for the exact indoor and outdoor pairing shown.
Warranty
Registration: Same documents; they exclude only products installed outside the USA and Canada
Labour: Same as US
Not applicable for DIY 5th Gen and Olympus ('no registration required')
Strengths and watch-outs
Strengths
- Genuine homeowner-install option: DIY 5th Gen is 'designed for full homeowner installation' with pre-charged Quick Connect line sets ('No license, no technicians')
- No registration needed for the DIY and Olympus warranties (5 years parts / 7 years compressor)
- Cold-climate ducted choices: Central Ducted Hyper Heat 2nd Gen (ENERGY STAR Cold Climate, heats to -22°F, 10/10/10 warranty) and Universal Split (100% capacity at -13°F)
- Unusually wide range for an online brand, including packaged and geothermal (GeoCool: 10-year parts, 5-year labour)
Watch-outs
- DIY and Olympus get no labour cover, and MRCOOL may require a licensed technician's written diagnosis before honouring a claim
- Terms differ sharply by line: 5/7 years on DIY and Olympus vs 10/10 on Universal and Central Ducted Hyper Heat. Universal Split states 'The services of a professional installer ARE required'.
- A DIY install keeps the DIY warranty only if done to the instructions and local codes (permits, electrical). Rebate rules on self-installation were not verified.
Which rebates MrCool models fit
71 MrCool outdoor models meet the cold-climate numbers NRCan publishes for its Eligible Products List (COP of at least 1.8 at −15°C at full output, 70% of rated capacity, a variable-speed compressor) on their ENERGY STAR ratings. That list decides Ontario's Home Renovation Savings rebate, Manitoba's, New Brunswick's, Yukon's and Newfoundland and Labrador's, and the federal National Heat Pump Rebate expected in early 2027. Check the exact pairing on NRCan's list ↗.
71 models meet ENERGY STAR Cold Climate, which earns Quebec's higher LogisVert rate. BC uses its own qualified list. Rebate rules by province:
Get quotes for MrCool or a comparable heat pump
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Sources
Model counts and ratings: ENERGY STAR Certified Heat Pumps, updated October 19, 2026. Brand facts checked October 19, 2026 on:
- MRCOOL product range
- MRCOOL warranty information index
- MRCOOL DIY 5th Generation warranty (rev. 07.03.25)
- MRCOOL Olympus warranty (rev. 05.12.25)
- MRCOOL Universal Split R-454B warranty (rev. 12.13.24)
- MRCOOL Central Ducted Hyper Heat warranty (rev. 10.03.24)
- MRCOOL DIY 5th Generation product page
- MRCOOL Central Ducted Hyper Heat 2nd Gen
- MRCOOL Universal Split R-454B
- MRCOOL - Our Story
- CPSC recall - Midea U and U+ window air conditioners (June 2025)
- ENERGY STAR certified air-source heat pumps - MRCOOL listings (EPA open data)