Brand guide · Canada · checked October 19, 2026
Carrier heat pumps
Carrier is part of the Carrier Global family. ENERGY STAR lists 201 Carrier outdoor models certified for Canada, 123 of them cold-climate, and its best certified pairing heats at a COP of 2.89 at −15°C (5°F).
Carrier at a glance
- Who owns it
- Carrier Global Corporation (NYSE: CARR). No change in ownership of the Carrier brand in 2024-2026. Within Carrier's portfolio, Viessmann is now 'part of Carrier' (Viessmann US site), and in autumn 2026 Carrier began rebadging its Payne value brand as 'WeatherMaker by Carrier'.
- Sister brands
- Bryant, Payne (being rebadged WeatherMaker by Carrier, 2026), WeatherMaker by Carrier, Heil, Tempstar, Comfortmaker, Arcoaire, Day & Night, KeepRite, Airquest, Viessmann
- Headquarters
- Palm Beach Gardens, Florida, USA (Carrier Global); Carrier's residential HVAC releases are datelined Indianapolis, Indiana
- How it's sold
- Contractor-installed
- Price tier
- Budget to premium. Carrier's 2026 range runs from the variable-speed Infinity line, which carries a 10-year unit-replacement warranty, down to the single-stage Comfort 16, which Carrier calls 'affordable' and 'ideal for budget-conscious homeowners'. No independent installed-price data was verified, so compare quotes tier for tier.
- What it makes
- ducted central, ductless mini-split, multi-zone, ducted mini-split, air-to-water
- Names on ENERGY STAR's list
- Carrier (certified by Carrier Corporation)
Product lines
The current residential heat pump lines we found on Carrier's own pages, with the low-temperature claim in the maker's words. 3 of 8 are sold as cold-climate.
| Line | Type | Cold-climate | Maker's low-temperature claim | Refrigerant |
|---|---|---|---|---|
| Infinity 23 Heat Pump (27VNA3) | ducted central | No | 'Heating mode operation down to -13°F (-25°C) outdoor ambient temperature' (Carrier product data 27VNA3-02PD) | R-454B |
| Infinity 21 Ultimate Cold Climate Heat Pump with Greenspeed Intelligence (27VNA1) | ducted central | Yes | 'achieves 100% heating capacity down to 5°F'; 'Heating mode operation down to -23°F (-30.5°C) outdoor ambient temperature' (Carrier product data 27VNA1-02PD, ed. 09/25) | R-454B |
| Infinity 20 Heat Pump (27VNA0) | ducted central | No | 'Heating mode operation down to -11°F (-23.9°C) outdoor ambient temperature' (Carrier product data 27VNA0-02PD) | R-454B |
| Performance 19 Heat Pump with InteliSense Technology (27VPA9) | ducted central | No | No low-temperature figure published | R-454B |
| Performance 18 Heat Pump with InteliSense Technology (27TPA8; coastal 27TPA8---C) | ducted central | No | No low-temperature figure published | R-454B |
| Comfort 16 Heat Pump (27SCA5; coastal 27SCA5***C) | ducted central | No | No low-temperature figure published | R-454B |
| Infinity 35 Mini Split Heat Pump with Basepan Heater (37MPRA) | ductless mini-split | Yes | 'reliable heating down to -22°F' (Carrier product page) | R-454B |
| Infinity 25 Multi-Zone High-Heat Mini Split Heat Pump with Basepan Heater (37MGHA) | multi-zone | Yes | 'maintains 116% heating capacity in temperatures as low as 5°F' (Carrier product page) | R-454B |
Certified models with the best cold-weather numbers
From ENERGY STAR's list for Canada (updated October 19, 2026): each row is one outdoor unit with its best certified pairing. 133 of 201 Carrier outdoor models use R-454B or R-32; the tables show those.
Mini-splits and multi-splits (82 models)
| Outdoor / indoor model | Size | Heat at −15°C (5°F) | COP at −15°C (5°F) | HSPF2 | SEER2 | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| 37MARAQ24AA3 45MAHAQ24XA3 45M Series | 25,000 BTU/h 2-ton | 19,600 BTU/h 78% of rated | 2.54 | 11.7 | 23.1 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323752 |
| 37MARAQ12AA3 45MBFAQ12XA3 45M Series | 12,000 BTU/h 1-ton | 8,900 BTU/h 74% of rated | 2.50 | 11.0 | 24.7 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323824 |
| 37MAHAQ06AA3 45MCCAQ06XA3 45M Series | 7,400 BTU/h 0.5-ton | 8,100 BTU/h 110% of rated | 2.40 | 12.0 | 22.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323797 |
| 37MARAQ18AA3 45MBDAQ18XH3 45M Series | 20,000 BTU/h 1.5-ton | 14,200 BTU/h 71% of rated | 2.40 | 11.4 | 20.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323832 |
| 37MARAQ09AA3 45MAHAQ09XA3 45M Series | 10,000 BTU/h 1-ton | 8,000 BTU/h 80% of rated | 2.36 | 12.5 | 26.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323749 |
| 37MAHAQ24AA3 45MAHAQ24XA3 45M Series | 29,000 BTU/h 2-ton | 24,200 BTU/h 83% of rated | 2.34 | 13.5 | 21.2 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323746 |
Central (ducted) split systems (136 models)
| Outdoor / indoor model | Size | Heat at −15°C (5°F) | COP at −15°C (5°F) | HSPF2 | SEER2 | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| 27TPA836A**30* FT5ANBD60L* 2-STAGE 18 SEER HP | 37,600 BTU/h 3-ton | 18,600 BTU/h 50% of rated | 2.48 | 8.5 | 17.0 | R-454B | 215628934 |
| 27TPA860A**30* CVAMA6124XMA* 2-STAGE 18 SEER HP | 59,500 BTU/h 4.5-ton | 31,400 BTU/h 53% of rated | 2.34 | 8.5 | 16.0 | R-454B | 215626664 |
| 27VPA948A*030* FG5ANBD60L* Performance 19 SEER2 VS HP | 48,000 BTU/h 4-ton | 36,000 BTU/h 75% of rated | 2.32 | 10.0 | 19.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217914935 |
| 27TPA848A**30* FT5ANBD60L* 2-STAGE 18 SEER HP | 48,500 BTU/h 4-ton | 24,600 BTU/h 51% of rated | 2.32 | 8.1 | 18.0 | R-454B | 215560636 |
| 37MARAQ18AA3 45MBAAQ18XB3 45M Series | 18,000 BTU/h 1.5-ton | 13,000 BTU/h 72% of rated | 2.30 | 9.8 | 18.5 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215318767 |
| 27SCA548A**30* FJ5AN*D60L* COMFORT 15 SEER2 HP | 46,500 BTU/h 4-ton | 24,400 BTU/h 53% of rated | 2.30 | 7.8 | 15.2 | R-454B | 214179625 |
Most efficient for cooling
| Outdoor / indoor model | Size | SEER2 | EER2 | HSPF2 | COP at −15°C (5°F) | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| 37MPRAQ06AA3 45MPHAQ06XA3 45M Series | 9,000 BTU/h 0.5-ton | 35.1 | 17.5 | 15.6 | 2.00 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215413141 |
| 37MPRAQ09AA3 45MPHAQ09XA3 45M Series | 12,000 BTU/h 1-ton | 33.5 | 17.0 | 14.6 | 2.00 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215413142 |
| 37MPRAQ12AA3 45MPHAQ12XA3 45M Series | 12,000 BTU/h 1-ton | 29.5 | 14.3 | 12.7 | 2.00 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215413143 |
| 37MAHAQ09AA3 45MAHAQ09XA3 45M Series | 12,000 BTU/h 1-ton | 27.5 | 15.5 | 12.5 | 1.80 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215323743 |
Look up any pairing by its AHRI number in the AHRI Directory ↗ or search the model in ENERGY STAR's product finder ↗. Ratings are for the exact indoor and outdoor pairing shown.
Warranty
Registration: 5 years if not registered within 90 days. Registration isn't required in Quebec, where Carrier says heat pumps also carry a 6-year legal warranty of good working order under the Consumer Protection Act.
Labour: Carrier Canada product pages offer the same Consumer Choice option (5-year parts + 3-year labour) through participating dealers; otherwise labour isn't covered.
5 years (parts and compressor) if not registered within 90 days of installation. Where law bars tying the warranty to registration, the 10-year parts warranty applies automatically. Value-tier ductless gets only a 5-year parts warranty.
Strengths and watch-outs
Strengths
- Cold-climate ducted model: the Infinity 21 (27VNA1) is rated for 100% heating capacity down to 5°F and heating operation to -23°F (Carrier product data, ed. 09/25)
- Maker-backed labour option: the Consumer Choice warranty offers 5-year parts + 3-year labour through participating dealers (Carrier warranty page)
- Infinity 23 and 21 condensers carry a 10-year unit-replacement limited warranty for the original owner with registration (certificate ACHPVS-C454-02WAR, ed. 08/26)
- Wide range: ducted, ductless (Infinity 35 heats to -22°F), multi-zone (116% capacity at 5°F claim) and an air-to-water heat pump with domestic hot water (Carrier pages)
Watch-outs
- Register within 90 days or parts and compressor cover drops from 10 to 5 years (except where law bars the condition, such as Quebec)
- Value-tier ductless systems get only a 5-year parts warranty (Carrier warranty page)
- The 3-year labour option needs a participating Consumer Choice dealer and costs 5 years of parts cover
- Carrier's own figures for the 27VNA1 full-capacity point disagree: product data says 100% at 5°F, but the June 2025 release and the Canadian page say 0°F
Which rebates Carrier models fit
119 Carrier outdoor models meet the cold-climate numbers NRCan publishes for its Eligible Products List (COP of at least 1.8 at −15°C at full output, 70% of rated capacity, a variable-speed compressor) on their ENERGY STAR ratings. That list decides Ontario's Home Renovation Savings rebate, Manitoba's, New Brunswick's, Yukon's and Newfoundland and Labrador's, and the federal National Heat Pump Rebate expected in early 2027. Check the exact pairing on NRCan's list ↗.
123 models meet ENERGY STAR Cold Climate, which earns Quebec's higher LogisVert rate. BC uses its own qualified list. Rebate rules by province:
Recent news
- Sister value brand Payne is being rebadged 'WeatherMaker by Carrier', with production from September 2026 and a recommended distributor launch of October 1 peirce.com ↗
- Carrier offered 2-week delivery on R-454B refrigerant orders with no quantity or bundling limits carrier.com ↗
- Carrier's air-to-water heat pump with integrated domestic hot water named a 2025 Green Builder Sustainable Product of the Year carrier.com ↗
- Carrier announced the Infinity Variable-Speed Ultimate Cold Climate Heat Pump, rated to operate down to -23°F (release cites 100% capacity at 0°F) carrier.com ↗
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Sources
Model counts and ratings: ENERGY STAR Certified Heat Pumps, updated October 19, 2026. Brand facts checked October 19, 2026 on:
- Carrier US heat pump range
- Carrier Infinity 21 Ultimate Cold Climate Heat Pump (27VNA1), US page
- Carrier 27VNA1 product data (27VNA1-02PD, ed. 09/25)
- Carrier Infinity 23 Heat Pump (27VNA3)
- Carrier 27VNA3 product data (27VNA3-02PD)
- Carrier 27VNA0 product data (27VNA0-02PD)
- Carrier Performance 19 (27VPA9)
- Carrier Comfort 16 (27SCA5)
- Carrier US ductless range
- Carrier Infinity 35 mini-split (37MPRA)
- Carrier Infinity 25 multi-zone high-heat (37MGHA)
- Carrier US warranty information (Consumer Choice)
- Carrier limited warranty, variable-speed R-454B condensers (ACHPVS-C454-02WAR, ed. 08/26)
- Carrier limited warranty, R-454B AC and heat pump condensers (ACHP-C454-02WAR, ed. 08/26)
- Carrier Canada heat pump range
- Carrier Canada 27VNA1 page (Canadian warranty and Quebec notes)
- Carrier Canada warranty lookup
- Carrier residential news list
- Carrier and Midea launch residential ductless JV in North America (Sep 29, 2017)
- ACHR News: Carrier updates brand identity (Jun 9, 2025, Palm Beach Gardens dateline)
- Viessmann US ('now part of Carrier')
- Peirce (Carrier distributor): WeatherMaker by Carrier