Brand guide · Canada · checked October 19, 2026
Rheem heat pumps
Rheem is part of the Paloma Rheem Holdings family. ENERGY STAR lists 91 Rheem outdoor models certified for Canada, 57 of them cold-climate, and its best certified pairing heats at a COP of 2.50 at −15°C (5°F).
Rheem at a glance
- Who owns it
- Paloma Co., Ltd. of Nagoya, Japan (owner since 1988). No change in Rheem's own ownership 2024-2026; Rheem itself bought Nortek Global HVAC on October 7, 2024.
- Sister brands
- Ruud, Friedrich, Sure Comfort, WeatherKing, Frigidaire (HVAC, licensed), Maytag (HVAC, licensed), Gibson, Intertherm
- Headquarters
- Atlanta, Georgia, USA (Rheem Manufacturing); parent Paloma in Nagoya, Japan
- How it's sold
- Contractor-installed
- Price tier
- Mid-range. Editorial judgement, not price data: Rheem publishes no prices and sells through contractors; its range runs from Select and Classic single-stage models to Prestige variable-speed models.
- What it makes
- ducted central, ductless mini-split, multi-zone, ducted mini-split, packaged
- Names on ENERGY STAR's list
- Rheem (certified by Rheem Sales Company, Inc.; Rheem-Ruud Manufacturing)
Product lines
The current residential heat pump lines we found on Rheem's own pages, with the low-temperature claim in the maker's words. 2 of 8 are sold as cold-climate.
| Line | Type | Cold-climate | Maker's low-temperature claim | Refrigerant |
|---|---|---|---|---|
| Endeavor Line Prestige Series RD18AY Side-Discharge Universal Heat Pump | ducted central | No | Operating range 'Heating: -22–70°F' (RD18AY spec sheet); up to 10 HSPF2 | R-454B |
| Endeavor Line Prestige Series RP19AY heat pump (variable speed) | ducted central | No | No low-temperature figure published | R-454B |
| Endeavor Line Classic Plus Series RP17AY Top-Discharge Universal Heat Pump | ducted central | No | No low-temperature figure published | R-454B |
| Endeavor Line Classic Plus Series RP15AY heat pump | ducted central | No | No low-temperature figure published | R-454B |
| Endeavor Line Classic Series RP14AY heat pump | ducted central | No | No low-temperature figure published | R-454B |
| Floating Air Prestige ductless (single- and multi-zone; wall, cassette and concealed-duct indoor units) | ductless mini-split | Yes | 'Low ambient heat pump operation down to -13°F'; outdoor units listed as 'ENERGY STAR® Cold Climate Heat Pump certified' | R-454B |
| Floating Air Classic Plus ductless (single-zone FPHSR outdoor units) | ductless mini-split | Yes | 'Low ambient heat pump operation down to -13°F'; 'ENERGY STAR® and ENERGY STAR® Cold Climate Heat Pump certified' | R-454B |
| Floating Air Classic ductless (single-zone FSHSR B1C, up to 21.0 SEER2) | ductless mini-split | No | No low-temperature figure published | R-32 |
Certified models with the best cold-weather numbers
From ENERGY STAR's list for Canada (updated October 19, 2026): each row is one outdoor unit with its best certified pairing. 64 of 91 Rheem outdoor models use R-454B or R-32; the tables show those.
Mini-splits and multi-splits (20 models)
| Outdoor / indoor model | Size | Heat at −15°C (5°F) | COP at −15°C (5°F) | HSPF2 | SEER2 | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| FSHSR18B3D FAHFW18A3D Floating Air Select | 18,000 BTU/h 1.5-ton | 13,700 BTU/h 76% of rated | 2.50 | 9.8 | 21.0 | R-32 Meets NRCan's −15°C thresholds | 215792227 |
| FPHSR09A3D FAHFW09A3D Floating Air Classic Plus | 9,000 BTU/h 1-ton | 9,000 BTU/h 100% of rated | 2.10 | 11.0 | 25.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215792232 |
| FPHFR48A3D FPHFA48A3D Floating Air Prestige | 48,000 BTU/h 4-ton | 48,000 BTU/h 100% of rated | 2.10 | 10.0 | 19.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217508874 |
| FPHFR24A3D FPHFC24A3D Floating Air Prestige | 24,000 BTU/h 2-ton | 24,000 BTU/h 100% of rated | 2.00 | 10.5 | 20.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217101934 |
| FPHFR18A3D FPHFC18A3D Floating Air Prestige | 18,000 BTU/h 1.5-ton | 18,000 BTU/h 100% of rated | 2.00 | 10.0 | 20.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217101933 |
| FPHFR36A3D FPHSC36A3D Floating Air Prestige | 36,000 BTU/h 3-ton | 36,000 BTU/h 100% of rated | 2.00 | 9.5 | 19.5 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 217107004 |
Central (ducted) split systems (71 models)
| Outdoor / indoor model | Size | Heat at −15°C (5°F) | COP at −15°C (5°F) | HSPF2 | SEER2 | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| RD16AY36AJVC RCFY3624MTANM CLASSIC PLUS | 33,200 BTU/h 3-ton | 19,200 BTU/h 58% of rated | 2.40 | 8.5 | 17.0 | R-454B ENERGY STAR Cold Climate | 218719577 |
| RD16AY24AJVC RCFY2417STANM CLASSIC PLUS | 22,800 BTU/h 2-ton | 13,600 BTU/h 60% of rated | 2.30 | 8.5 | 16.0 | R-454B ENERGY STAR Cold Climate | 218719435 |
| RP19AY48AJVC RCFY4821SEAAM PRESTIGE SERIES | 45,500 BTU/h 4-ton | 35,000 BTU/h 77% of rated | 2.20 | 8.5 | 18.0 | R-454B Meets NRCan's −15°C thresholds | 218728692 |
| RP19AY36AJVC RCFY3621MEAAM PRESTIGE SERIES | 34,200 BTU/h 3-ton | 26,200 BTU/h 77% of rated | 2.20 | 8.5 | 20.0 | R-454B Meets NRCan's −15°C thresholds | 218728673 |
| RD18AY36AJVC RCFY3621MTANM PRESTIGE SERIES | 32,400 BTU/h 2.5-ton | 23,800 BTU/h 74% of rated | 2.20 | 10.0 | 18.0 | R-454B Meets NRCan's −15°C thresholds | 218729495 |
| RP17AY24AJVC RCFY2417STANM Classic Plus | 22,400 BTU/h 2-ton | 16,100 BTU/h 72% of rated | 2.20 | 8.1 | 16.0 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 218719264 |
Most efficient for cooling
| Outdoor / indoor model | Size | SEER2 | EER2 | HSPF2 | COP at −15°C (5°F) | Refrigerant | AHRI # |
|---|---|---|---|---|---|---|---|
| FPHSR09A3D FAHFW09A3D Floating Air Classic Plus | 9,000 BTU/h 1-ton | 25.0 | 13.7 | 11.0 | 2.10 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215792232 |
| FPHSR09A1C FAHSW09A1C Floating Air Pro | 9,000 BTU/h 1-ton | 23.0 | 14.1 | 10.0 | 1.90 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215792230 |
| FPHMR27A3D Floating Air Pro | 27,000 BTU/h 2.5-ton | 23.0 | 12.9 | 10.0 | 1.82 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215792851 |
| FPHSR12A3D FAHFW12A3D Floating Air Classic Plus | 12,000 BTU/h 1-ton | 23.0 | 12.3 | 10.0 | 2.00 | R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds | 215792233 |
Look up any pairing by its AHRI number in the AHRI Directory ↗ or search the model in ENERGY STAR's product finder ↗. Ratings are for the exact indoor and outdoor pairing shown.
Warranty
Registration: Rheem's certificate covers equipment installed in the US or Canada (Canadian owners pay shipping to return failed parts); registration is via rheem.registermyunit.ca. rheem.ca publishes no separate Canadian terms, so the US/Canada certificate's non-registered terms presumably apply; no Quebec-specific rules were found.
Labour: Not covered by the limited warranty.
Conditional terms need registration within 90 days of installation (or home closing); unregistered units get shorter 'non-registered' terms, e.g., 5-year parts on Select and Classic models. Floating Air ductless: 7-year parts (10 if registered), 10-year compressor either way. Where offered (e.g., Prestige RP19AY), the 10-year Conditional Unit Replacement needs registration, and Rheem's certificate adds conditions such as a matched new Rheem indoor unit, a designated EcoNet thermostat and district pre-approval. Florida installs keep full terms without registration.
Strengths and watch-outs
Strengths
- RD18AY universal heat pump: up to 10 HSPF2 and a heating operating range down to -22°F (spec sheet); winner of ACHR News' 2025 HVAC All-Star residential product award
- Floating Air Prestige and Classic Plus ductless units listed as ENERGY STAR Cold Climate certified, heating to -13°F (rheem.com)
- Prestige RP19AY carries 10-year parts plus 10-year conditional unit replacement with registration (product page)
- R-454B 'AY' lineup sold in both the US and Canada (rheem.com, rheem.ca)
Watch-outs
- Register within 90 days or fall back to shorter non-registered terms (Rheem Sales Company certificates 92-26150-66-06 and 92-26150-70-03)
- Unit-replacement cover has extra conditions (matched Rheem indoor unit, EcoNet thermostat, district pre-approval)
- Sites still list older 'AZ' models (e.g., RP14AZ, RP16AZ, RD17AZ) beside R-454B 'AY' models; Ruud marks its RD17AZ as R-410A, so confirm the refrigerant on any quote
Which rebates Rheem models fit
34 Rheem outdoor models meet the cold-climate numbers NRCan publishes for its Eligible Products List (COP of at least 1.8 at −15°C at full output, 70% of rated capacity, a variable-speed compressor) on their ENERGY STAR ratings. That list decides Ontario's Home Renovation Savings rebate, Manitoba's, New Brunswick's, Yukon's and Newfoundland and Labrador's, and the federal National Heat Pump Rebate expected in early 2027. Check the exact pairing on NRCan's list ↗.
57 models meet ENERGY STAR Cold Climate, which earns Quebec's higher LogisVert rate. BC uses its own qualified list. Rebate rules by province:
Recent news
- Rheem introduced the Endeavor Line Classic Plus RP17AY top-discharge universal heat pump (R-454B, up to 17 SEER2 / 9.5 HSPF2). contractingbusiness.com ↗
- Rheem Canada added the legacy Nordyne/Nortek Global HVAC brands to its Canadian offering and took over their sales. plumbingandhvac.ca ↗
- Rheem's RD18AY Prestige side-discharge universal heat pump won the residential product category of ACHR News' 2025 HVAC All-Star Awards. achrnews.com ↗
- Rheem completed its acquisition of Nortek Global HVAC (Frigidaire, Maytag, Gibson, Intertherm HVAC brands), which joined its Global Air division. rheem.com ↗
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Sources
Model counts and ratings: ENERGY STAR Certified Heat Pumps, updated October 19, 2026. Brand facts checked October 19, 2026 on:
- Rheem heat pumps (Endeavor Line listing)
- Rheem RD18AY spec sheet
- Rheem RP19AY spec sheet
- Rheem RP19AY product page
- Rheem RP14AY product page
- Rheem WP15AY Select Series product page
- Rheem Floating Air mini-splits
- Rheem FPHSR Floating Air Classic Plus outdoor unit
- Rheem Canada heat pumps
- Rheem Canada mini-splits
- Rheem warranties
- Rheem Canada warranties
- Rheem/Ruud limited warranty 92-26150-66-06 (distributor copy, RP14AY)
- Rheem residential split HVAC warranty 92-26150-70-03 (distributor copy)
- Rheem news release: Rheem acquires Nortek Global HVAC (Oct 2024)
- Cooling Post: Rheem set to acquire Nortek Global HVAC (Sept 2024)
- ACHR News: Rheem's universal heat pump wins big (July 29, 2025)
- Contracting Business: RP17AY introduction (July 10, 2026)
- Plumbing & HVAC: Rheem adds Nordyne/Nortek to its Canadian portfolio (Apr 8, 2026)
- ACHR News: price-fixing lawsuits (Oct 14, 2026)