Brand guide · Canada · checked October 19, 2026

Innova (formerly Ephoca) heat pumps

Innova (formerly Ephoca) is made by INNOVA, the Italian maker of all-in-one heat pumps with no outdoor unit (factories in Storo and Morbegno, engineering centre in Tione di Trento). ENERGY STAR lists 193 Innova (formerly Ephoca) outdoor models certified for Canada, 193 of them cold-climate, and its best certified pairing heats at a COP of 2.30 at −15°C (5°F).

Certified for Canada 193 outdoor models 399 certified pairings
Cold-climate 193 models meet ENERGY STAR Cold Climate; 0 meet NRCan's −15°C numbers on paper
Best COP at −15°C (5°F) 2.30 best HSPF2 9.9 · best SEER2 15.8
Warranty in Canada Terms not published see terms below

Innova (formerly Ephoca) at a glance

Who owns it
INNOVA, the Italian maker of all-in-one heat pumps with no outdoor unit (factories in Storo and Morbegno, engineering centre in Tione di Trento). It entered the US as INNOVA in 2019, renamed itself Ephoca in the US in 2021 after a legal settlement with Innovair, and returned to the INNOVA name in 2026. Parent legal entity not stated.
Headquarters
Trentino, Italy (Storo factory, Tione di Trento engineering centre); North American corporate HQ in Cleveland, Ohio, USA
Where it's made
Italy: Innova lists factories only in Storo (Trento) and Morbegno (Sondrio); it doesn't say which plant builds North American units
How it's sold
Contractor-installed
Price tier
Premium. INNOVA publishes no prices. The tier is an estimate based on its showroom-led, architect-focused positioning; get quotes.
What it makes
window or no outdoor unit, air-to-water
Names on ENERGY STAR's list
Ephoca, Innova (certified by Ephoca, Inc)

Product lines

The current residential heat pump lines we found on Innova (formerly Ephoca)'s own pages, with the low-temperature claim in the maker's words. 2 of 2 are sold as cold-climate.

Innova (formerly Ephoca) heat pump lines
LineTypeCold-climateMaker's low-temperature claimRefrigerant
AIO Wall Mounted Pro (all-in-one, no outdoor unit) window or no outdoor unit Yes Heating 9.0 kBtu/h at 47°F, 5.6 at 5°F, 5.4 at 0°F, 5.1 kBtu/h nominal (6.1 max) at -5°F (-20.6°C) R-32
AIO Wall Mounted (all-in-one, no outdoor unit) window or no outdoor unit Yes High Performance version: 7.4 kBtu/h at 47°F, 5.3 at 5°F, 4.9 kBtu/h nominal (5.3 max) at -5°F R-32

Certified models with the best cold-weather numbers

From ENERGY STAR's list for Canada (updated October 19, 2026): each row is one outdoor unit with its best certified pairing. 189 of 193 Innova (formerly Ephoca) outdoor models use R-454B or R-32; the tables show those.

Central (ducted) split systems (193 models)

Innova (formerly Ephoca) Central (ducted) split systems with the best ratings at −15°C (5°F)
Outdoor / indoor model Size Heat at −15°C (5°F) COP at −15°C (5°F) HSPF2 SEER2 Refrigerant AHRI #
AVP19R4H1 AIO V Series 14,200 BTU/h 1-ton 8,200 BTU/h 58% of rated 2.30 9.2 15.4 R-32 ENERGY STAR Cold Climate 217650520
AWP09R3H1 AIO W Series 6,700 BTU/h 0.5-ton 4,500 BTU/h 67% of rated 1.77 8.6 15.2 R-32 ENERGY STAR Cold Climate 217677964
APP10*3*1 AIO P Series 9,000 BTU/h 1-ton 5,600 BTU/h 62% of rated 1.76 8.6 15.8 R-32 ENERGY STAR Cold Climate 213607325
AVP09R4H1 AIO V Series 8,200 BTU/h 0.5-ton 6,400 BTU/h 78% of rated 1.75 9.9 15.4 R-32 ENERGY STAR Cold Climate 217650536
ADP09R4H1 AIO D Series 8,200 BTU/h 0.5-ton 5,900 BTU/h 72% of rated 1.75 9.2 15.3 R-32 ENERGY STAR Cold Climate 217652213

Most efficient for cooling

Innova (formerly Ephoca) systems with the highest SEER2
Outdoor / indoor model Size SEER2 EER2 HSPF2 COP at −15°C (5°F) Refrigerant AHRI #
APP10*3*1 AIO P Series 9,000 BTU/h 1-ton 15.8 11.2 8.6 1.76 R-32 ENERGY STAR Cold Climate 213607325
AVP19R4H1 AIO V Series 14,200 BTU/h 1-ton 15.4 11.7 9.2 2.30 R-32 ENERGY STAR Cold Climate 217650520
AVP09R4H1 AIO V Series 8,200 BTU/h 0.5-ton 15.4 11.6 9.9 1.75 R-32 ENERGY STAR Cold Climate 217650536
ADP09R4H1 AIO D Series 8,200 BTU/h 0.5-ton 15.3 11.6 9.2 1.75 R-32 ENERGY STAR Cold Climate 217652213

Look up any pairing by its AHRI number in the AHRI Directory ↗ or search the model in ENERGY STAR's product finder ↗. Ratings are for the exact indoor and outdoor pairing shown.

Warranty

In Canada Terms not published

Warranty terms (docs.google.com) ↗

For comparison: in the US Terms not published

Strengths and watch-outs

Strengths

  • No outdoor unit: the whole system sits indoors, venting through two 8-inch wall openings (adaptable to 6-inch), so it suits condos and facades where condensers aren't allowed
  • R-32, with AHRI, ENERGY STAR, NEEP, Passive House and ETL marks on product pages
  • Published heating capacity down to -5°F, with optional built-in electric heat (900/1,800 W) and an ERV module
  • Wide family from one maker: wall, floor, ceiling, vertical-stack and PTHP-replacement units, plus STØNE air-to-water and LOOP water-source

Watch-outs

  • Small capacity (about 9,000 BTU/h nominal) that drops in deep cold (about 5,100 BTU/h at -5°F), so plan one unit per room or backup heat
  • Efficiency is below ductless mini-splits (SEER2 13.65-15.7, HSPF2 7.1-8.6)
  • The US brand name changed twice (INNOVA 2019, Ephoca 2021, INNOVA 2026); confirm warranty and support for Ephoca-branded units
  • INNOVA warns of counterfeit 'copycat' units (innovacopycats.com); buy through authorized channels

Which rebates Innova (formerly Ephoca) models fit

0 Innova (formerly Ephoca) outdoor models meet the cold-climate numbers NRCan publishes for its Eligible Products List (COP of at least 1.8 at −15°C at full output, 70% of rated capacity, a variable-speed compressor) on their ENERGY STAR ratings. That list decides Ontario's Home Renovation Savings rebate, Manitoba's, New Brunswick's, Yukon's and Newfoundland and Labrador's, and the federal National Heat Pump Rebate expected in early 2027. Check the exact pairing on NRCan's list ↗.

193 models meet ENERGY STAR Cold Climate, which earns Quebec's higher LogisVert rate. BC uses its own qualified list. Rebate rules by province:

Recent news

  • As of Oct 2026, ephoca.com says 'Ephoca is rebranding back to Innova'; INNOVA says the legal matter with Innovair is resolved innova.co ↗

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