Brand guide · Canada · checked October 19, 2026

TCL heat pumps

TCL is made by TCL (China). ENERGY STAR lists 176 TCL outdoor models certified for Canada, 166 of them cold-climate, and its best certified pairing heats at a COP of 2.25 at −15°C (5°F).

Certified for Canada 176 outdoor models 524 certified pairings

Cold-climate 166 models meet ENERGY STAR Cold Climate; 166 meet NRCan's −15°C numbers on paper

Best COP at −15°C (5°F) 2.25 best HSPF2 10.5 · best SEER2 27.0

Warranty in Canada Terms not published see terms below

TCL at a glance

Who owns it: TCL (China). North American heat pump certifications are held by TCL Air Conditioner (Zhongshan) Co., Ltd. per ENERGY STAR. No 2024-2026 ownership change found.
Sister brands: iFFALCON
Headquarters: Huizhou, China
How it's sold: Not published
Price tier: Not rated. No price source found for TCL heat pumps; TCL's HVAC site (tclhvac.com) could not be read.
What it makes: ductless mini-split, multi-zone, ducted central
Names on ENERGY STAR's list: TCL, Ventagen, iFFALCON (certified by TCL Air conditioner (Zhong Shan) Co., Ltd.)

Product lines

The current residential heat pump lines we found on TCL's own pages, with the low-temperature claim in the maker's words. 8 of 8 are sold as cold-climate.

TCL heat pump lines
Line	Type	Cold-climate	Maker's low-temperature claim	Refrigerant
Apex Multi Match Hyper Heat	multi-zone	Yes	No low-temperature figure published	R-454B
BreezeIN	ductless mini-split	Yes	No low-temperature figure published	R-454B
T-Pro	ductless mini-split	Yes	No low-temperature figure published	R-454B
EXHEAT	ductless mini-split	Yes	No low-temperature figure published	R-454B
FreshIn	ductless mini-split	Yes	No low-temperature figure published	R-32
THH2	ducted central	Yes	No low-temperature figure published	R-454B
Advantage Auto Volt	ducted central	Yes	No low-temperature figure published	R-454B
Apex XS Series Unitary HP	ducted central	Yes	No low-temperature figure published	R-32

Certified models with the best cold-weather numbers

From ENERGY STAR's list for Canada (updated October 19, 2026): each row is one outdoor unit with its best certified pairing. 160 of 176 TCL outdoor models use R-454B or R-32; the tables show those.

Mini-splits and multi-splits (140 models)

TCL Mini-splits and multi-splits with the best ratings at −15°C (5°F)
Outdoor / indoor model	Size	Heat at −15°C (5°F)	COP at −15°C (5°F)	HSPF2	SEER2	Refrigerant	AHRI #
TSH24HDI2NAL0B25 TSH24IDI2NAL0B25 T-Plus	24,000 BTU/h 2-ton	13,100 BTU/h 55% of rated	2.25	9.0	21.0	R-32 ENERGY STAR Cold Climate	217603531
TSH24HDI2NAN0T26 TSH24IDI2NAN0T26 T-pro	24,000 BTU/h 2-ton	17,500 BTU/h 73% of rated	2.10	10.0	23.0	R-32 ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218082864
TH24SVH21XWC TH24SVH21XWE VoxIN	24,000 BTU/h 2-ton	17,500 BTU/h 73% of rated	2.10	9.5	22.0	R-32 ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	217626257
TSH12HEI2NAO0T24* TSH12IEI2NAO0T24 T-Pro-24ES	12,600 BTU/h 1-ton	9,100 BTU/h 72% of rated	2.10	10.0	24.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	215222837
TSH12HEI1NAN0T24* TSH12IEI1NAN0T24 T-Pro-24ES	12,400 BTU/h 1-ton	8,900 BTU/h 72% of rated	2.10	10.0	23.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	215222835
TMH18HEI2NAS0U25 free match 27S	20,000 BTU/h 1.5-ton	19,800 BTU/h 99% of rated	2.00	10.0	27.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218028413

Central (ducted) split systems (36 models)

TCL Central (ducted) split systems with the best ratings at −15°C (5°F)
Outdoor / indoor model	Size	Heat at −15°C (5°F)	COP at −15°C (5°F)	HSPF2	SEER2	Refrigerant	AHRI #
THH30TEI2NAG0F24 THH30IEI2NAG0F24 Front return	30,000 BTU/h 2.5-ton	30,000 BTU/h 100% of rated	1.90	9.5	17.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218082877
THH24TEI2NAG0F24 THH24IEI2NAG0F24 Front return	24,000 BTU/h 2-ton	24,000 BTU/h 100% of rated	1.90	9.5	17.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218082876
THH18TEI2NAG0F24 THH18IEI2NAG0F24 Front return	18,000 BTU/h 1.5-ton	18,000 BTU/h 100% of rated	1.90	9.5	17.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218083091
THH36TEI2NAI0D24 THH24IEI2NAI0H24 AHUD24	24,000 BTU/h 2-ton	20,000 BTU/h 83% of rated	1.90	9.0	19.0	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	216706224
H24SDH20XQC H24APH20UDE Apex XS Series Unitary HP	24,000 BTU/h 2-ton	24,000 BTU/h 100% of rated	1.85	10.0	19.0	R-32 ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218453815
H48SDH20XQC H48APH20UDE Apex XS Series Unitary HP	48,000 BTU/h 4-ton	48,000 BTU/h 100% of rated	1.85	9.5	18.0	R-32 ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218453819

Most efficient for cooling

TCL systems with the highest SEER2
Outdoor / indoor model	Size	SEER2	EER2	HSPF2	COP at −15°C (5°F)	Refrigerant	AHRI #
TMH18HEI2NAS0U25 free match 27S	20,000 BTU/h 1.5-ton	27.0	15.0	10.0	2.00	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218028413
TMH27HEI2NAS0U25 free match 27S	27,000 BTU/h 2.5-ton	26.5	14.0	10.5	2.00	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	218028414
TSH09HEI2NAP0T24U TSH09IEI2NAO0T24U T-Pro-25ES	9,000 BTU/h 1-ton	25.0	14.5	10.5	1.80	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	216506195
H09SUH25XGC H09SUH25XGE EXHEAT	9,500 BTU/h 1-ton	25.0	14.5	10.5	1.80	R-454B ENERGY STAR Cold Climate Meets NRCan's −15°C thresholds	216506200

Look up any pairing by its AHRI number in the AHRI Directory ↗ or search the model in ENERGY STAR's product finder ↗. Ratings are for the exact indoor and outdoor pairing shown.

Warranty

In Canada Terms not published

For comparison: in the US Terms not published

Strengths and watch-outs

Strengths

Large ENERGY STAR-certified range for US and Canadian markets, mostly Cold Climate, spanning ductless, multi-zone and ducted split systems
Current listings use A2L refrigerants (R-454B and R-32)

Watch-outs

TCL's North American HVAC site (tclhvac.com) couldn't be read, so warranty terms, sales channel and marketed line names aren't confirmed
Some older TCL listings on ENERGY STAR are still R-410A (e.g., TS1, Elite, T-Pro variants)
TCL's US and Canadian consumer sites list window, portable and through-the-wall ACs but no heat pump models, so it's unclear who supports a TCL heat pump locally

Which rebates TCL models fit

166 TCL outdoor models meet the cold-climate numbers NRCan publishes for its Eligible Products List (COP of at least 1.8 at −15°C at full output, 70% of rated capacity, a variable-speed compressor) on their ENERGY STAR ratings. That list decides Ontario's Home Renovation Savings rebate, Manitoba's, New Brunswick's, Yukon's and Newfoundland and Labrador's, and the federal National Heat Pump Rebate expected in early 2027. Check the exact pairing on NRCan's list ↗.

166 models meet ENERGY STAR Cold Climate, which earns Quebec's higher LogisVert rate. BC uses its own qualified list. Rebate rules by province:

Ontario Quebec British Columbia Alberta Manitoba Saskatchewan Nova Scotia New Brunswick Newfoundland & Labrador Prince Edward Island The North (YT · NT · NU)

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Sources

Model counts and ratings: ENERGY STAR Certified Heat Pumps, updated October 19, 2026. Brand facts checked October 19, 2026 on: